1. Scope of Services
Inspection Resource Associates Private Limited (IRAPL) shall provide inspection, sampling, testing, survey, supervision, certification and related services as specifically agreed in the quotation/work order. The services shall be performed in accordance with the agreed scope, applicable standards, specifications and approved procedures.
2. Client’s Responsibilities
The Client shall provide IRAPL with complete and accurate instructions, specifications, documents and information required for performance of the services. The Client shall arrange timely access to the cargo, premises, vessels, vehicles, warehouses and other required locations, and shall provide necessary assistance, safety arrangements and permits. The Client shall inform IRAPL in advance of any known hazards or risks associated with the cargo, location or operation.
3. Inspection, Sampling & Reports
Any report, certificate, survey report or test result issued by IRAPL shall reflect the findings observed at the time and place of inspection/service and within the agreed scope. Sampling and testing results shall relate only to the samples actually collected and tested and shall not automatically be considered representative of the entire lot or consignment unless specifically stated. IRAPL shall not be responsible for discrepancies arising from information, documents or instructions supplied by the Client or third parties.
4. Fees & Payment
Fees shall be as stated in the quotation/work order or as otherwise mutually agreed. Invoices shall be payable within 30 days from the invoice date unless otherwise agreed in writing. Additional expenses, waiting/detention charges, re-inspection, additional copies/re-issuance of reports or extra work arising due to circumstances beyond IRAPL’s control may be charged separately.
5. Disclaimer
IRAPL provides independent professional inspection, sampling, survey and related services and does not act as a guarantor, insurer, owner, carrier or seller of the goods. IRAPL does not guarantee the quality, fitness, merchantability, ownership or performance of the goods unless specifically included within the agreed scope of service.
6. Limitation of Liability
IRAPL shall not be liable for indirect, consequential, incidental, punitive or loss-of-profit damages. IRAPL’s liability, where established, shall be limited to the fees actually paid for the specific service giving rise to the claim. IRAPL shall not be liable for any loss resulting from inaccurate, incomplete, misleading information or negligence/misconduct of the Client or any third party.
7. Claims
Any claim relating to IRAPL’s services shall be notified in writing within 30 days from the date of discovery of the matter giving rise to the claim, failing which the claim may be deemed waived. IRAPL shall be given reasonable opportunity to review and, where applicable, re-perform the relevant service.
8. Force Majeure
IRAPL shall not be liable for delay or non-performance caused by circumstances beyond its reasonable control, including natural disasters, strikes, civil disturbances, war, government restrictions, epidemics/pandemics, transportation disruption or unsafe working conditions.
9. Confidentiality & Use of Reports
All information received during the assignment shall be treated as confidential, subject to applicable law and contractual requirements. Reports and certificates issued by IRAPL shall not be altered, reproduced or misrepresented without prior written consent, except where required by law or agreed in writing.
10. Governing Terms
The quotation/work order together with these Terms & Conditions shall constitute the agreement between IRAPL and the Client. Any amendment shall be valid only when agreed in writing by authorized representatives of both parties. Any dispute shall first be resolved amicably between the parties; failing settlement, the matter shall be subject to the applicable laws and jurisdiction agreed in the quotation/work order.
IRAPL reserves the right to amend these Terms & Conditions from time to time.